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PRIVACY POLICY

Welcome to N E E V A!


We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use www.neevaonline.com

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1. Information We Collect

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We may collect the following information when you interact with our website:

  • Personal details – Name, email address, phone number, billing/shipping address.

  • Payment information – Card/UPI details (processed securely via our payment gateway, not stored by us).

  • Order details – Products purchased, transaction history.

  • Website usage data – IP address, browser type, pages visited, and other analytics data.

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2. How We Use Your Information

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We use your information to:

  • Process and deliver your orders.

  • Send order confirmations, invoices, and shipping updates.

  • Respond to your queries and customer service requests.

  • Share promotional offers, if you opt-in.

  • Improve our website, products, and services.

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3. Sharing Your Information

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We do not sell or rent your personal data. We may share your information only with:

  • Trusted third-party service providers (courier partners, payment processors, marketing tools).

  • Legal authorities, if required by law.

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4. Cookies & Tracking Technologies

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  • We use cookies to improve your browsing experience, remember preferences, and track site performance.

  • You can disable cookies in your browser settings, but some features may not work properly.

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5. Data Security

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  • We use encryption, secure servers, and industry-standard measures to protect your data.

  • However, no online transmission is 100% secure, so we cannot guarantee absolute protection.

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6. Your Rights

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You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your information.

  • Opt-out of promotional emails at any time by clicking “Unsubscribe” in our emails.

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7. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

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8. Policy Updates

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

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9. Contact Us

For privacy-related questions, contact:
📧 neeva.store10@gmail.com
📞 +91-97249 61794
📍 Green Lake Complex, Adajan, Surat, Gujarat, 395009

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