Welcome to N E E V A !

By accessing or using our website www.NEEVAONLINE.com, you agree to follow these Terms & Conditions. Please read them carefully before making any purchase.

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1. General Information

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• This website is owned and operated by NEEVA (“we,” “our,” or “us”).

• We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Updates will be posted on this page.

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2. Eligibility

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• You must be at least 18 years old or have parental consent to make purchases.

• You agree to provide accurate and complete information while placing an order.

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3. Products & Services

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• We specialize in ethnic wear, including kurta sets, sarees, lehengas, and accessories.

• All product descriptions, images, and prices are provided as accurately as possible. However, colors may vary slightly due to photography or display settings.

• We reserve the right to discontinue any product at any time.

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4. Pricing & Payments

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• All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.

• Payment can be made via credit/debit card, UPI, net banking, or other secure methods.

• Orders will only be processed once payment is received in full.

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5. Shipping & Delivery

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• We ship across India (and internationally if mentioned).

• Estimated delivery timelines are 3–10 business days within India, but may vary depending on location and courier service.

• We are not responsible for delays caused by courier companies or unforeseen events.

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6. Returns & Exchanges

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• Returns or exchanges are accepted only if initiated within 7 days of delivery and the product is unused, unwashed, and in original packaging.

• Customized or altered products are not eligible for returns.

• Refunds will be processed within 7–10 business days after quality inspection.

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7. Intellectual Property

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• All content on this website—including images, designs, logos, text, and graphics—is owned by NEEVA and protected under copyright laws.

• You may not use our content without written permission.

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8. Limitation of Liability

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• We are not liable for any damages caused by the use or misuse of our products.

• We are not responsible for any indirect, incidental, or consequential damages.

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9. Privacy

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• Your personal information will be used only in accordance with our Privacy Policy.

• We do not share your details with third parties without your consent, except as required by law.

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10. Governing Law

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• These Terms & Conditions are governed by the laws of India.

• Any disputes shall be subject to the jurisdiction of courts in Surat,Gujarat.

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11. Contact Us

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For questions, complaints, or feedback, contact:
📧 Neeva.store10@gmail.com
📞 +91-9724961794
📍 Green Lake Complex, Adajan ,Surat,Gujarat-395009